Clarity is Part
of the Care

FAQs

Your Questions, Answered

Our team is committed to full transparency at every step. If your question is not answered here, we welcome you to reach out directly at support@noholabs.com.

About NOHO

NOHO is a modern telehealth platform that partners with Noho Medical Services, P.C., a physician-led telehealth practice focused on whole-body optimization, longevity, and wellness. NOHO clinicians offer personalized medical consultations, may prescribe a range of evidence-based medications and cutting-edge peptides, and consult on other innovative longevity strategies.

Yes. All NOHO providers are appropriately licensed physicians, nurse practitioners, and physician assistants based in the United States who undergo extensive training and background checks. All providers practice within the scope of their licenses and in accordance with state telehealth laws.

Services &
Medications

Our clinicians prescribe medications that align with the patient's clinical goals and presentation. This may include FDA-approved medications and compounded peptides and vitamins from licensed 503A certified compounding pharmacies.

Our clinicians may also provide educational information about other medication options and health products that are not available by prescription or where a prescription is not required.

We partner with compounding pharmacies that do rigorous third party testing to ensure quality and safety. Our compounding pharmacy partners are: Strive Pharmacy, 1275 E Baseline Rd, Gilbert, AZ 85233, (480) 626-4366 and Tailor Made Compounding, 200 Moore Dr., Nicholasville, KY 40356, (859) 887-0013.

We also will prescribe medications to retail pharmacies as appropriate. Patients may choose to use our preferred pharmacies or ask their clinician about alternatives. In addition, our clinicians may discuss non-prescription options that patients can obtain outside of pharmacies.

Compliance & Safety

We currently limit the number of patients per clinician, allowing for personalized, high-touch care. All providers review the patient's intake, labs (if applicable), and history in depth before prescribing any clinically appropriate medications. Follow-ups and monitoring are built into our care model.

Our providers will refer you to in-person care when clinically appropriate. Patients may contact their clinician at any time if they have safety concerns and are encouraged to contact 911 in the case of any life-threatening emergencies.

Access & Eligibility

At this time, NOHO services are available to patients in the following states:

California
Colorado
Connecticut
Florida
Georgia
Illinois
Massachusetts
Montana
Nevada
New Jersey
New York
North Carolina
Ohio
Pennsylvania
Texas
Utah
Virginia
Washington

We are rapidly expanding and will update our website as we establish operations, licensure, and operational readiness in additional states. Telehealth consultations are conducted in accordance with state-specific telehealth laws and regulations.

You'll begin with a detailed intake form and medical history. After review, you'll be offered a telemedicine consultation with a provider licensed to practice in your state. If clinically appropriate, your provider may issue prescriptions to be filled by a pharmacy. Not all consultations will result in a prescription.

Some therapies require baseline lab testing. If needed, your provider will order labs for you. You may use your local lab, or we can help coordinate testing.

Pricing & Payment

No. NOHO is currently a cash-pay practice. This allows us to offer longer visits, personalized care, and innovative treatments without insurance restrictions.

NOHO cannot offer refunds for services already rendered or prescriptions that were ordered. If you have paid for services with NOHO and not yet received them, please reach out at support@noholabs.com requesting a refund and we will review your request and help find a resolution. Prescription medications cannot be returned once dispensed, per pharmacy regulations.

To cancel, reach out to support@noholabs.com. We will also have a Stripe billing portal for self cancellation available soon.

Medical Team

The NOHO clinical team is composed of experienced, U.S.-licensed physicians, nurse practitioners, and physician assistants who are thrilled to support you in your health journey. All NOHO providers are based in the US and undergo rigorous vetting and training. They also undergo background checks, licensure verification, and other credentialing reviews — and are committed to delivering safe, evidence-informed, and individualized care.

Background, including residency, education, and licensing information for each provider, is available upon request and will be displayed within your patient portal. You may also verify licenses via state medical board websites.

CONTACT US

Still have questions?

Chat
Reach out directly

Email us at support@noholabs.com and a member of our team will get back to you promptly.

Warning
Medical Emergency

If you are experiencing a medical emergency, call 911 immediately.

Patient
Existing Patients

If you're an existing patient and need to talk to a medical provider, please log in to your patient portal and chat with your provider anytime.

Alternatively, use the form below to let us know what you're looking for. We'll handle the rest. Please do not include any sensitive health information in this form.

World-class expertise. Unwavering support. Every step of the way.

Elite care for those who appreciate the art of thoughtful health — personalized, evidence-guided, and always present.

BECOME A MEMBER